Why Choose Inso?
11+ Years of Industry Experience
More than 11 years of industry experience catering to various industries
On Call Dedicated Project Manager
Our Managers are available round the clock to assist you anytime you need
We believe in people, process and technology for your campaign success
Hybrid Call Center Solution
Our research, sales & customer care team provides the exemplary support your customers deserve.
Round the Clock Support
Our call center support team is available 24X7 to take care of your customers
Zero Leak Data Security
Our call center framework provides maximum data security for your business assets
Complete Turnkey Solution
We strategize, plan, execute and monitor your campaigns from start-to-finish
We provide English, Spanish & French Support
Top of the Line Infrastructure
Our platform provides the flexibility to meet any of your reporting, integration or customization demands.
What we do
Our international call center solution empowers you to increase your revenue and customer satisfaction using our worldwide presence, advanced infrastructure and experienced call center specialists.
We let you grow your business while we handle your entire back office support including order taking, sales, customer service support, technical support, answering service, market research and data entry.
Hybrid international call
You have unique challenges and goals. So, we actively involve our research, sales and customer service team to provide you with the best hybrid solutions to overcome your challenges, boost your sales and increase your customer retention.
Custom solutions to meet
your business goals
We utilize our vast experience to deliver custom call center solutions that fit your budget and deliver the results you seek. With our domestic headquarters and international call center presence, your business enjoys offshore pricing with onshore management.
Differentiate yourself from
Our project managers perform competitor analysis, prepare an extensive report, devise and implement strategy to help you differentiate yourself from your competitors. We incorporate a Unique Selling Proposition (USP) in your order taking, sales and customer service campaigns to help you retain customers and grow your business.
About Inso International Call Center
Since 2003, Inso has changed the call center and customer service arena by pioneering the world’s first hybrid call center solutions. We have spent over 11 years assembling a team of the brightest minds in the international call center industry to pioneer unique, sophisticated and proven call center solutions for our clients.
We are more than just a call center service… We love helping businesses grow!
International Call Center USA
To provide you with exceptional service at an offshore price, our inbound call centers, outbound contact centers and back office support centers are located overseas while our campaign managers are based in USA. We established our headquarters in Texas and our international call centers in the Dominican Republic, Philippines and India.
Our strategic positioning allows us to meet your outsourcing needs and helps you overcome your business challenges. We work on projects ranging from inbound customer service campaigns to after-hours answering support.
The Inso difference
If you are looking to hire an international call center that understands your challenges and delivers results, you have come to the right place. We assign a dedicated US-based project manager who plans custom strategy and a project blueprint for you to increase your sales and provide excellent customer service support. We are with you every step of the way and consistently update you about the progress of your call center campaign.
We are here to help
From the moment you call us, we provide personalized attention to you. We invite you to experience the Inso difference.
Our Customers' Voice
- "INSO’s service was very quick in picking up calls and also very adept at understanding our scripts and business model. The agents were better at our scripts and process when compared to other centers. We would definitely recommend their service to anyone who depends on good technical knowledge and understanding of customer needs to provide good service to any customer.
David StewartOnline Merchant
- "We started using InSO's appointment scheduling service for over 1 year now and we are very likely to extend our contract. InSO by far has been the best center for us to work with. Their closing ratio is exceptional. We are finally able to see the ROI that we are happy about. Love to work with vendors who can make our life easy. We got several positive feedbacks from our customers thanking us for the wonderful customer care support. We thank InSO team for helping us out. If you are looking for the best support team for your company, then InSO is the answer. We definitely recommend InSO.
Rudy SalarOwner, Medical Appointment Processing Company
- "InSO was one company which I and my partner mutually agreed to work with. We are glad to make that decision. Four years of un-interrupted quality service. The level of service has never gone down since the day we signed. We have been working with the same project manager for over 4 years now who has been providing outstanding exceptional service. We love their support staff and can’t thank them enough for providing such an incredible service. We never had to worry about our customer service or sales support now. We know it’s all taken care off well.
Alan CohenOwner, Travel Company
- "When we think of InSO we are able to think of three things. Quality, Affordability and Flexibility. It’s rare to find call centers who can match all the three. After a long research, we decided to give InSO a try and we are very satisfied with their outstanding performance. They are very prompt in responding to our emails, promotional updates and marketing changes. Also we love their attention to details. Very well organized group. These guys know what they are doing. I definitely recommend InSO for all your business outsourcing needs.
Scott MillerOwner, Nutritional Company
- "We have tried several call centers in the past and by far InSO has been the only call center which has been able to meet and exceed our expectations. We used them for our sales, customer service and telemarketing support so far they have performed well on all the services they offer us. 3 Years and still our relationship with InSO is going strong. We expect to build a long lasting relationship with InSO in the forth coming years.
Paul TeoOwner, Product Marketing Firm