Posted on Oct 11, 2010 10:48:40 AM
Healthcare and Offshore Outsourcing Services: Insights
Offshore Outsourcing has proved to be a successful initiative to deliver services at an affordable cost. Healthcare outsourcing is gradually emerging on the scene along with the success of IT and customer care outsourcing services.
The need for outsourcing healthcare services emerges with the rising cost of providing health services. While employees have to face with basic minimum healthcare services, employers struggle to make copayments and deductibles required for group health insurance plans. Thus, outsourcing has emerged as a welcome relief for both employers and employees.
Scope of Healthcare Outsourcing Services
Healthcare as an offshore outsourcing service started with medical transcription outsourcing in the early 1990s and has evolved at a high rate. The healthcare services that are outsourced include:
Experts also believe that outsourcing is a boon for the healthcare industry. This is because the industry is highly dependent on maintaining customer records and conducting basic analysis.
Thus, healthcare as an offshore outsourcing service is expected to grow in the near future. This trend will also drive the healthcare sector of developing economies like India, which possess quality medical infrastructure and expertise.
Posted on Oct 11, 2010 09:55:00 AM
Medical tourism has emerged as a new segment of offshore outsourcing services to provide high quality services at reasonable prices.
The high cost of health care services in developed nations has given rise to medical tourism.
Developed nations have a high demand for high quality healthcare service at reasonable rates. With their sound infrastructure emerging countries, like India, are catering to these global demands.
What is medical tourism? What are the Benefits of Offshore Outsourcing Services
Medical tourism involves traveling to a foreign destination for a medical procedure, such as surgery, dental implant or organ transplant. The cost factor is the biggest benefit of offshore outsourcing services that promotes medical tourism.
It has evolved into a full-fledged industry because people are seeking alternative routes to expensive medical relief in their own country.
According to statistics available with the National Coalition of Healthcare, more than 500,000 Americans went for surgical and dental relief in a foreign country in 2006.
With growth in medical infrastructure in developing nations such as India, Thailand and Malaysia, it has become possible for patients to enjoy services at considerably lower rates. A majority of patients come from western countries because these countries have a highly inflated healthcare sector.
Countries promoting medical tourism have low wait time periods. For example, a hip replacement surgery in the UK can have an average wait period of six months. However, patients can visit India and have the operation done almost immediately. The low wait time period is crucial in certain diseases, which grow worse as the time passes.
Since 2000, health insurance expenses have highly increased. However, the service providers do not include several surgeries, such as orthopedics and cosmetic in the insurance cover. Individuals are opting for foreign destinations to undertake surgeries excluded from insurance coverage. Considering the economic significance of medical tourism, countries like India are boosting healthcare infrastructure to provide international quality services through the latest medical equipment and well trained professionals.
Posted on Aug 16, 2010 05:04:18 PM
Offshore Outsourcing Services
Medical tourism is the latest in the offshore outsourcing services provided by tourism and call center firms. It is the act of traveling abroad to get cheaper dental, health or cosmetic care. For example, cosmetic surgery to remove excessive skin will cost somewhere around $20,000 in the US, whereas the same surgery will cost $9,000 in some of the top medical institutions in India. This in no way means that the level of competence is less.
Medical travel and tourism is on the rise in developed countries. People there are traveling to cheaper destinations, which boast highly trained doctors and excellent nursing services. For some patients, the whole journey becomes a pleasure trip with a visit to popular tourist spots while cutting back on the overall expenditure of the treatment process.
Another factor in the favor of such offshore outsourcing services is that several expensive surgeries are not covered by medical insurance. This way a cheaper alternative will help protect one’s the lifetime savings.
Posted on Aug 12, 2010 05:09:35 AM
Offshore Outsourcing Services
Offshore outsourcing of services is common and the company’s occupational health outsourcing services is no exception to this rule. A study conducted by the research group called Market and Business Strategy (MBD) shows that 50% of the OH services in the UK in 2005 were outsourced, a trend that is likely to rise substantially over the next four years.
Some of the reasons for leading companies in the US and Europe conducting occupational health outsourcing are:
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