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Home > InSO Call Center BPO - BPO Call Center Offering BPO Services!

Choosing a business process outsourcing (BPO) service is a smart choice for businesses that are seeking to reduce their overhead and boost their profits, vastly increasing their return on investment (ROI). In today's costly business world, it sometimes makes more sense to outsource processes such as call center (inbound and outbound), customer support, sales, order taking, and phone and Web chat support to professionals that can handle these affairs efficiently on your behalf.

Why Consider a BPO for Your Call Center Services?

Many companies, whether large or small, can use business process outsourcing. Many processes don't contribute much to a company's productivity, but are still necessary to sustain operations. Business process outsourcing is a proven and effective strategy that allows you to save time and money by outsourcing such processes to trained experts. A call center BPO increases the efficiency of your business, allowing you to focus on generating more profit, while the call center provides customer support, inside sales and order taking.

Things to Know Before Choosing a Call Center

Read below for tips that can help you decide upon the right services for your needs.

10 Things to Demand from a Call Center BPO:

  1. State-of-the-art phone system with five-star voice quality
  2. Secured network for transactions and sales or order taking
  3. Inbound and outbound capabilities
  4. Ability to add or expand upon resources on an as-needed basis
  5. Should be able to provide phone, email and chat support services
  6. Flexible payment plans, by hour or minute
  7. No deceptive round-off billing practices or hidden fees
  8. Experienced and dedicated personnel
  9. Expert quality assurance and quality control
  10. Proven track record in the industry

Why Consider InSO for Your Call Center Services?

InSO's expert call center services can drastically reduce the cost of operating your business by outsourcing processes that would cost you far more if you were to handle them in-house. InSO uses state-of-the-art call centers with expertly trained staff members that produce excellent results. Save thousands in human resource costs and recruiting by hiring us. With more than a decade of experience and more than 250 accounts handled to-date, you can count on InSO to meet your BPO needs!

InSO specializes in providing these business process outsourcing services:

Call us today to discuss how we can meet your needs at (800) 788-8299. Or click on FREE Quote Request to receive a free, custom, no-obligation quote from one of our business analyst experts. Make sure to ask us about our FREE value add-ons!


"I am extremely satisfied with the quality of support and the attention they have given to our business over the past 7 years."

Edward A

"We have tried several call centers in the past and by far InSO has been the only call center which has been able to meet and exceed our expectations."

Paul Teo

"When we think of InSO we are able to think of three things. Quality, Affordability and Flexibility."

Scott Miller

"InSO was one company which I and my partner mutually agreed to work with. We never had to worry about our customer service or sales support now."

Alan Cohen

"If you are looking for the best support team for your company, then InSO is the answer. We definitely recommend InSO."

Rudy Salar

InSO International Call Center
Email: support@inso.us
Phone: 800 788 8299
Allen, TX 75013