Back Office Support Services

Inso back office outsourcing services help you manage your business by allowing us to handle tedious back office tasks. Our team is data entry certified, college educated and is trained to handle data entry, document scanning, data mining, internet research, file conversion, inbound phone calls, outbound phone calls, customer care services, customer support, project management among other services.

Synergy With Your Business

We use our dedicated project managers to work with your domestic team and to assure streamlined communication with your executives. With the time that we save you by handling tedious back offices tasks, your staff can enjoy an organized business structure, while focusing their time on core business operations and expansion to increase your return on investment (ROI).

Inso Back Office Support Services

Inso provides cutting-edge back office support services to help you grow your business. We assure a fast turnaround with an emphasis on security while focusing on delivering a positive experience for our clients.

Our back office solutions are a cornerstone of our state-of-the-art call center. Our dedicated offshore team delivers excellent work completed in a timely manner for our clients. Enjoy the benefit of having a team of college-educated data entry certified employees working for your business.

We offer

  • Back office support
  • Data entry
  • Document scanning
  • Data mining
  • Research
  • Analysis
  • Image scanning
  • File conversion
  • Customer support
  • Invoicing
  • Collections
  • Help desk
  • Web support
  • Message taking
  • Outbound calls
  • Inbound calls

Document Scanning

Inso uses the latest advancements in technology to ensure accurate and speedy delivery of our back office services. We use a powerful and agile scanning tool that enables us to convert PDF to MS Word, Image to Word, Image to PDF and more.

We use a HIPAA compliant server that assures your documents, images and other files are fully secured. We help our clients run their businesses smoothly by utilizing our experience, technology and dedication to deliver a fast turnaround of high quality work.

Data Mining/Research

Our back office outsourcing services handles all of your data research, data mining, address correction and verification and data cleanup needs. We also help our clients with internet research. Our knowledgeable and educated employees are data entry certified and can expeditiously gather the necessary information and enter it into the required software such as Word documents, Excel spreadsheets (including other software) for our clients.

File Sharing with Inso

We offer a convenient, fast and secure means to send files, documents and images to us. Our customers mail, fax, email or upload their documents to our back office support services. We also offer a secure FTP server that our clients use to instantly upload documents to our offices. Inso uses the latest security measures to fully safeguard all client correspondence and to protect any trade secrets.

Security

We use the most recent security technology to assure client confidentiality. Our servers are protected with modern secure socket layer (SSL) protocol in addition to also being HIPAA compliant. We consistently research advancements in data and IT security to assure that the confidential information of our clients is protected.

Industries We Serve

Since 2003, we proudly serve our clients. In addition to offering world class call center services, we are pleased to offer a variety of back office solutions. We currently provide our services to the following industries.

  • Legal
  • Mortgage
  • Accounting
  • Survey
  • Retail
  • Tax/Accounting
  • Government
  • Insurance
  • Invoice
  • Medical
  • Real Estate
  • Financial
  • Education

How Can We Help Your Company Grow?

To learn more about how we differ from other back office support services, contact us today for a free consultation with one of our experienced project managers.