Sales Support

Sales support requires an attentive and focused approach that helps your customers understand that their needs are met. Your sales campaign heavily relies on two factors: sales marketing and sales support. Once your customers have phoned in their orders, our representatives who receive the calls make the sale, including a possible up-sell or cross-sell.

With our properly trained staff, our infrastructure, technology and dedicated project managers, your sales campaign will result in increased conversions and a healthy return on investment (ROI).

How Inso Maximizes Sales Support

Since 2003, we have been providing groundbreaking sales marketing solutions for our business clients. We use emerging and innovative technologies and strategies to train our employees for each campaign that we manage. We assure that our staff is knowledgeable about your products and services. We provide the best experience for your customers – one that wins their business and results in a high sale conversion rate for your company.

Active Listening

Our reps are trained in the art of active listening. When your customers call in, we take the time to listen to them. We train our sales support staff to take the time and to go the extra mile by truly catering to the needs of each customer. The end result is that we close the sale, and we often convert on an up-sell or cross-sell promotion.

The Inso Formula for High Sales Conversions

By utilizing our experience, we deliver the highest conversion rates for our clients. Our formula is simple, proven and effective.

Active Listening + Understanding the needs of your customers + Knowledge + Fulfilling your customers’ need = The Highest Conversion In Sales Support.

We Provide Reassurance To Your Customers

During our tenure as a multinational call center, we have learned what customers seek: reassurance. We have found that customers are very likely to make a sale and convert on any up-sells or cross-sells when they don’t feel like they are being “sold” a product or service. So, we use our knowledge and communicate passion about your products and services to educate the customer. By communicating accurate information effectively, we reassure the customer in their decision to make the sale.

Mastering Your Brand For Success

The formula we use relies upon a key component: mastery of your brand, products and services. We take the time to train our employees about the details of your products and services. We use role-playing techniques to assure that our call center representatives know about every aspect of your products and services. Hence, we provide the highest quality of sales support for your inbound prospective customers – this is how we deliver an exceptional conversion rate for your business.

What To Expect From Inso

  • Dedicated and US-based project managers.
  • Timely submitted and detailed reports regarding campaign metrics and performance.
  • Maximized sales conversions.
  • Consulting and advice regarding how to increase the effectiveness of your sales and marketing campaign.
  • Professionally trained and experienced reps taught to master your brand, products or services to deliver the best sales support.
  • Fluent in English and soft-spoken sales associates with recordings of their voices available for your review.
  • State-of-the-art security measures to safeguard critical client/customer data.
  • Technologically advanced tools and software to deliver the best sales conversion.
  • Flexible billing options without any hidden fees.
  • Award winning sales marketing call center.
  • Over 10 years of experience.

Maximize Your Sales Marketing Efforts

An experienced project manager will explain how we devise and execute our strategies to help your sales campaign while also using our proven sales support conversion formula to deliver top-notch results for our clients.

Call us today to learn how Inso can help you maximize your sales marketing efforts and help you create a winning campaign with more conversions, up-sells and cross-sells.