Outbound Survey Services
Quick, Effective Surveys to Help You Increase Your ROI
Surveys are critical to your bottom line and growth. Surveys help you understand your customers and their experience with your products and services. Our custom phone survey services help you understand how your customers think and feel about your products and services. Then, your business strive to improve your customer satisfaction and grow your bottom line.
Our call center surveys continue to assist our clients increase their customer satisfaction and retention and improve their quality of products and services.
Our Outbound Survey Process
We deliver critical data metrics that allow our clients to know who we called, the duration of the phone call, whether or not the contact information was active, and the information we communication to the customer.
Inso adheres to all biding FTC regulations regarding how call center surveys are conducted, when the calls are placed and who we call. We use a state-of-the-art predictive dialer with smart analysis and data tracking to adhere to FTC protocol.
Smarter Surveys Equal Improved Results
We practice our proven survey conducting formula that we have created using our experience over the past decade.
Our formula for outbound surveys:
Smart 30 second surveys with a short pitch + Well-written, engaging script = Increased participation and desired results.
While conducting custom phone surveys over the past decade, we have analyzed and fine-tuned our approach while applying it to various demographics, products and services. Inso has conducted successful campaigns for electronics, medical companies, telecommunications firms, DR surveys including other industries.
Thanks to our extensive experience with call center surveys, we created an effective and economical approach with an adaptable and scalable design. Using our multinational presence and well-staffed call centers, we conduct surveys involving large lead lists with a short turnaround time at a realistic cost for your business.
Benefits of Conducting Customer Surveys
Using surveys, your company could collect customer experience data that is critical to growing your business. Surveys empower your company to know what your customers think about your products and services instead of guessing your customer feedback.
Using the data accumulated from your outbound survey campaign, you could make important changes and modifications to improve customer experience and to increase customer retention and satisfaction.
The end result for your business is increase in your return on investment (ROI).
Inso Custom Phone Surveys
- State-of-the-art call center technology
- Smart and short 30-second scripts
- Predictive dialer with analysis
- Detailed weekly reporting with demographics
- Dedicated US-based project managers
- Expedited result involving large lead lists
- Understand customer response to your products and services
- Increase ROI by understanding your customers
- Learn customer habits and tendencies
- Improve customer satisfaction and retention
- Scalable solution for businesses of all sizes
- Flexible billing plans
- Award winning outbound survey call center
Time to Understand Your Customers and Increase Your ROI
Our call center surveys services help you gather the critical data you need to increase your bottom line and your ROI. Call us today.