Home > Looking for reliable and affordable offshore outsourcing support for your call center? Call InSO Today!s
We have all experienced this from time to time: we call in for phone or technical or even write in for email support only to be faced with long hold times, inadequate, unhelpful and discourteous reps that generally are slow to resolve the problem and that frustrate the heck out of us. It's not difficult to spot when a company you have chosen to place your trust in decides to use low quality offshore outsourcing for their call center support services. And when you experience something like this, it makes you lose trust in the customer support call centers that are supposed to be there to serve you.
At InSO, we pride ourselves on setting industry standards with our award-winning offshore call center support services. We have a domestic location in Texas, with international call center support locations in India and in the Philippines. Our reps are expertly trained and speak soft spoken and fluent English. Our average wait times are very low, and our customer service and retention rates are as high as they can be with any call center, even when compared to domestically located ones. At InSO, we are confident that once you see how we can make a difference with our experience, passion, dedication and expertise, you will know that you made the wise decision in choosing us as your offshore outsourcing services partner.
The InSO Difference
- Save time, money and frustration – our customer support call centers save you money and the hassle of managing your call centers in-house.
- Short wait times:Time is money, and we realize that customers want their needs attended to in an expedient manner. Our average wait times are amongst the lowest in the industry. However, don't confuse short wait times for reduced customer service; we only deliver excellence.
- Outsourcing Call Center Support can increase the efficiency in which you operate your enterprise, allowing you to place your complete focus on expanding and managing your business, while reducing overhead costs of your call center support operations
- Honest, ethical billing standards: no round-off billing, hidden fees, or other nasty gimmicks. We are upfront and honest, and provide some of the fairest rates in the industry.
Why Consider InSO as Your Offshore Outsourcing Partner?
- 10 years of experience provides us with the tenure, staff, managers, tools and know-how to make your campaign a winning endeavor.
- Award winning service that makes a real impact on your customer retention, loyalty and overall satisfaction.
- Expertly trained staff becomes masters of your products and services to best represent and support them to your valued patrons.
- More than 250 campaigns successfully managed to date ensures we have the experience and the proven track record to back it up.
- Quality assurance comes first and foremost, and our reps frequently undergo training classes, ongoing education and continuing education to deliver the finest in service.
- Our agents are trained to provide phone, email, tech, instant message and even fax support.
- Our flexible and customizable billing plans are very competitive, and we are happy to custom tailor a no-nonsense, no-hassle plan to suit your specific project needs.
- Around-the-clock service when you need it – 24/7/365 – even on major holidays: We are ready to serve you!
Call us today toll free at: (800) 788-8299
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