Choose Inso Offshore Call Centers
Utilize Our Experience and Dedication To Grow Your Business
By choosing Inso, you utilize our experience managing over 200 call center campaigns, TV, radio, mailer, print and internet ad campaigns to grow your business. Our hybrid offshore call center solutions help your increase your sales, customer satisfaction and retention and ultimately, your return on investment (ROI).
We practice transparency and conduct our business ethically. We discuss details such as project goals, logistics, metrics and finances with you clearly.
With our multinational presence, US-based, dedicated project managers, integrated analytics and logistics, we report to you daily regarding the progress of your campaign.
How We Deliver Results For Your Business
- We have successfully managed more than 200 call center campaigns since 2003.
- 11+ years of industry experience operating offshore call centers. Our utilize experience in planning offshore call center outsourcing and management to help your campaign succeed.
- Hybrid call center solution – Our research, sales and customer care team provides the exemplary support your customers deserve.
- We have managed and successfully executed TV, radio, mailer, print and internet ad campaigns for our clients.
- Dedicated project managers are located in Texas. We are US based with a multinational presence in India, Philippines and the Dominican Republic.
- Our practice mirrors our core belief. We believe in people, process and technology for your campaign success.
- Offshore call centers with onshore management and economical outsourcing pricing to maximize your return on investment (ROI).
- 24/7 uptime with power back-up for uninterrupted service. Our state-of-the-art infrastructure with redundant servers assures maximum uptime.
- Zero leak data security – Our call center framework provides maximum data security for your business assets.
- Complete turnkey solution. We strategize, plan execute and monitor your campaigns from start-to-finish.
- We provide multilingual support. Our offshore call center offers support in English, Spanish and French.
- Our infrastructure provides your business with the flexibility to meet any of your reporting, integration and customization needs.
- Excellence in call handling, call monitoring, performance monitoring and quality assurance system for the utmost in productivity and efficiency.
- We employ expertly trained reps with accent and language training, floor supervisors and unrivaled quality assurance measures.
- We offer transparent, honest and ethical billing practice with no hidden fees or round-up billing methods.
- We deliver weekly reporting from our analysts and dedicated project managers with key metrics and reports.
Call us today to learn more about our offshore call centers and our unique approach tailored to help your business grow.