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Home > Take a Look at InSO’s Competitive Call Center Pricing Structure

At InSO we strive to meet the best interests of our clients. Our goal as a leading call center is to increase the ROI for our clients by providing excellent telephone services that exceed their expectations. Our bottom line is to improve the profit margin for each of our valued clients by ensuring that their call centers are efficiently operating and expertly staffed in order to increase customer retention and improve sales and support.

We understand that pricing plays an important role in the decision making process for any business. However, it’s NOT just about the pricing structure. There are many underlying facets that a business should take into consideration when selecting the call center they wish to rely upon.

That’s why we only employ the best and brightest of the bunch for the delicate handling of our clients’ campaigns. This allows for InSO to improve upon the ROI for our clients, ultimately increasing it over time. The experts at InSO have even authored a White Paper that can better educate prospective clients on how they can choose the best call center vendor.

Our InSO team consists of highly experienced and well trained agents. We have project managers, floor managers, trainers, reporting analysts, IT personnel and quality assurance personnel all working collectively on each campaign.

InSO’s Management Team:

InSO’s Minimum Agent Qualifications:

InSO’s Price Structure:

Hourly Rate Plan: We provide dedicated representatives at a competitive hourly rate. These agents are extensively trained to handle your campaign. They are able to handle chat and phone support efficiently. Our prices generally start at $9.98 USD per hour, per rep. Feel free to Contact Us for a Customized FREE Quote Today!

Per-Minute Rate Plan:We also offer per-minute rates for our shared reps. It’s important to note that unlike other call centers, we DO NOT round off minutes or bog our agents down with too many campaigns at one time. Our agents are only ever allowed to work on two additional campaigns aside from yours—so they can provide the five-star service that has made us an industry leader.

Our per minute plan is favored by many companies as we don't round off up to 3 minutes. With us you pay exactly for what we have worked. You will find our agents giving you the best as they are not overloaded with campaigns, unlike other call centers that have 15 campaigns on the works at one time! Typical per-minute prices start at a low rate of $0.48 USD per minute. Feel free to Contact Us for a Customized FREE Quote Today!

Our Hybrid Plan: We also are pleased to offer new and totally customized hybrid plans that are based upon your specific business needs. These hybrid plans can be entirely customized to be inclusive of per-minute and hourly reps, or even commission-based reps. These plans allow for you to mix and match different rate combinations in order to better budget your call center overhead. InSO’s hybrid plans are one-of-a-kind! Feel free to Contact Us for a Customized FREE Quote Today

Performance Based Plan: We also offer performance based plans for clients who have a higher call volume and are geared towards sales. Several of our Direct Response campaigns are performance based since we know what it takes to convince your targeted customers to engage in your product or service. The commission percentage depends on call volume, product pricing, media type etc. Feel free to Contact Us for a Customized FREE Quote Today!

Why Choose InSO When Compared to Other Call Centers?

We invite you to call us today toll free at: (800) 788-8299. Or click on FREE Quote Request to receive a customized and no-hassle quote from one of our business analyst experts. Make sure to ask us about our FREE value add-ons!

 

 
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"I am extremely satisfied with the quality of support and the attention they have given to our business over the past 7 years."

Edward A

"We have tried several call centers in the past and by far InSO has been the only call center which has been able to meet and exceed our expectations."

Paul Teo

"When we think of InSO we are able to think of three things. Quality, Affordability and Flexibility."

Scott Miller

"InSO was one company which I and my partner mutually agreed to work with. We never had to worry about our customer service or sales support now."

Alan Cohen

"If you are looking for the best support team for your company, then InSO is the answer. We definitely recommend InSO."

Rudy Salar


InSO International Call Center
Email: support@inso.us
Phone: 800 788 8299
Allen, TX 75013